HOW TO SUCCESSFULLY COACH AND COUNSEL YOUR SUBORDINATES

shawnsher
Jan 1, 2016
2 min read

A TWO DAY TRAINING PROGRAMME

OVERVIEW

Your employees are your organisation’s most critical asset. Cultivate, develop, recognise and motivate them correctly – and the sky’s the limit for an organisation in reaching its potential. Discourage, criticise and treat them unfairly - the opposite will hold true. Organisations’ that recognise and apply this ‘truth’ are the ones growing while those that ignore this principle, struggle and often wonder where did they go wrong. The key here is to communicate…This programme is developed to guide managers on how to have more productive win-win conversations with their subordinates when discussing their performance and productivity issues. It will guide your managers on firstly deciding ‘when to coach’ versus ‘when to counsel’ before providing them with specific techniques on how to manage a variety of different / difficult employee situations. WHAT YOU WILL LEARN

Why communication is the vital ingredient in stimulating an organisation’s productivity and performance levels
Understanding HR’s role versus a departmental manager’s role when managing staffing productivity and performance issues
Why a manager is ultimately accountable for the ‘communication’ process when managing their staffing issues
The risk management issues associated with managers not recognising their roles in managing their subordinates performance and attitudinal issues,
Understanding the two guiding pillars of effective communication when managing staffing issues.
How to counsel staff that are regularly absent, late for work or habitually on medical leave,
Applying the GROW coaching model when having a performance related discussion with an employee,
How to manage difficult employee situations: