Occupational Mental Health First Aider Course
- shawnsher
- Oct 9
- 2 min read
Updated: Oct 30

Overview
There is a difference between mental health and mental illness. Just as we all desire to be physical healthy, we equally want to feel healthy mentally to.
At workplaces, mental health has become a top priority as organisations recognise that when people feel stressed, anxious, depressed, etc, they frequently under-perform and/or go on medical/emergency leave.
In line with the Malaysian government’s initiative to ensure healthier workplaces, it is targeted that every workplace should have a pool of employees who are capable of functioning as an occupational mental health first aider.
The role of an occupational mental health first aider is not to serve as a psychiatrist or psychologist but to:
a) Recognise tell-tale signs that an employee may be experiencing a mental
health challenge
b) be there for the employee who is experiencing a mental health challenge
c) help the employee achieve a calmer emotional state, before
d) helping coordinate the employee with resources such as counsellors and
trained medical professionals.
This half day program will equip you with the skills you need to function as an
occupational mental health first aider within your organisation.
Agenda
9.00am – 11 am
Core Skills of an Occupational Mental Health First Aider
Differentiating mental health from mental illness
Signs that your employee may be experiencing a mental health challenge
The key skills of an occupational mental health first aider
Understanding why we sometimes fall prone to negative thinking and
how to overcome it
11. 15 am to 1 pm
How to Manage Situations Involving a Mental Health
Challenge
The 3 step process to managing a mental health challenge
Using the P.A.L.M. method to calm a person experiencing heavy
emotions
The critical importance of being able to be an ‘active listener’
Effective questions to help a person discover the root cause of his/her
mental health issue
Connecting the employee with the right resources and medical help
Contact Us
Phone: +603-4266 9191
Whatsapp: 018 978 3042
Email: rowena@lshumancapital.com or suha@lshumancapital.com for a full training agenda and proposal
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